Thousand Trails Rv

Instituted suddenly, assigned sites at 3 including Colorado River camp. Contract and ads and reservations info all state FCFS choose site upon arrival.

Now cannot camp in desired atmosphere, must camp as assigned next to druggies and drinkers, partiers and errant children, speed demons and intruders, in swampland or under unkept trees or next to river or noisy areas. Virtually all of the 30amp sites are terrible, old, power and flood issues, 1/2 no sewer.

New section will be restricted to 50amp , all sewer, paved road. Apparently buying bigger and bigger rigs, despite "guaranteed only 30amps" puts you on the special population- guaranteed Newest sites and FHU despite contract.

We are now homeless and have no way of paying. We thought it was a trial period.

And never used you guy's. Please help us close this account.

Sincerely Mr Hunsaker

Hi, I'm sending this email to 1000 trai was asked to send an email asking for refund. Me and my fiancé were members there and 1000 trails.

Member services took a payment off my card of eighty two dollars, and then four days later decided to Decided that they wanted to close our membership and terminate us Due to Lake, ensure by 1000 trials and issue. We had there with an employee. We are not happy at all with the services you guys provided. I would like to be refunded.

I sent out this email like 3 times now I was told I can get my refund once I send out the email. You guys took the money off my card and decided to terminate us 4 days later. After you guys took money off my cand we are not happy about this whatsoever, we were lied to in this The campground end member services lied to us and misled us, and if this issue is not taken care of within the next two-day's. When we were supposed to be staying there for 2 weeks.

Book a reservation to stay there for 2 weeks. And only was there 3 or 4 days. If the member services told me everything was fixed and straightened out but its not. I'm not complaining, I just would like to be refunded, thank you.

Not only was I lied to the other campground destroyed our car. Putting our belongings until the vehicle damaged my vehicle. Not only should I be sewing them. I should really be pressing charges.

But I'm not going to just refund my money. And I'll leave it at that.

And I was overcharged by the way, from member services. And if I'm not refunded immediately, you will be hearing from my lawyer today.

Thank you, have a nice day. You can reach me by myself or by email

I was planning on taking camper to Forest Lake and spoke to a lady up there. was told its 4100 for the year and she gave me some sites that were open, but the lady that would have to process and get all taken care of was on the phone.

I left message, called back the next day and the inital person told me I would have to sign up for the membership before anything could be started. So I went on the site right then, Left another message for the lady since they said she was at lunch. Again no return call, waited 2 days and called again and she was off that day, called the next day and they said she was with someone. Left yet another message and told her I already paid for the membership so I needed to get this resolved that week and get the camper up there.

Fast forward 10 more calls and no return call, she was never available to speak to me, never would call me back. Contacted customer support and they dont give a crap, they told me Im locked into a 2 year contract and I am not getting out of it. I told them that was unacceptble since Thousand trail breached, not me. I gave them almost 3 weeks to call me back before I had to go another route with my camper.

They dont care care cause they already got me locked in. I would never go to another campground by these people.

I mean want to charge me over 4000 for the year and membership too without any kind of customer support. I have contacted an attorney and will be filing every complaint I can find to let people know BEWARE, its abot the money for them not building relationships!!!

Sales people gossiping at campsite in Williamsburg camp that revealed confidential business information which was stated that occurred between Office and 3rd party campers not present during gossiping session. Gossip was likely inaccurate, at best, given the written handout information that delineates camp action actions for conduct gossiped.

Gossip assigned blame to 4th party campers for causing the reported actions by Office in reaction to 3rd party stated behavior.

5th party campers became enraged based solely on the gossip. 6th party campers disbelieved the accuracy of the gossip as it was presented, referred to own observations of managerial and staff style of managing and interacting with camping guests that created serious doubt about validity of the gossip.

Lack of professional and personal integrity, lack of respect for maintaining confidentiality of non-public information gained as sales employees about camp guests is not in doubt.

We bought a a camping membership for one year and paid for it on our credit card. Thirty days (per the contract) we sent in notice to cancel our membership when the year was over.

Instead of cancelling our membership they began to bill us monthly for a new year. Each month for three months we disputed these charges and each time our credit card credited our account.

Now, we have been receiving calls claiming that our payment is late. Do not do business with Thousand Trails, their business practices border on fraud.

The customer service at this company is one of the worst I've ever encountered at all levels: Two weeks ago, my PIN was changed for no reason. It took them a week and many calls, chats and emails to get someone to reset my PIN.

Once that issue was solved, I was able to log in, but still couldn't make any reservations. I called customer service and no matter what time of the day I called if I press the reservations key, it'd tell me that they were too busy to talk to me, but if I pressed the key to make a payment, I'd get an agent ASAP, but after explaining my dilemma, whoever answered would say "I'm sorry, i cannot help you" and then transfer me back to the recorder. Finally, after sending several emails to customer service, they'd said that the campground I was choosing was not part of my membership, even though I've been there before as part of their plan and after sending them copies of what their system was telling me. Finally, someone agreed with what I was saying but asked me to go back and call their C.S.

800 number knowing that I had told them before that those people in there are totally useless. So here I'm two weeks later still trying to book a getaway at any of their RV campgrounds. Oh, BTW, unless you buy their most expensive packages, don't think for moment that they'll give you access to the nice campgrounds.

They'll only allow you to go to their *** places, like for example, Soledad Canyon in Acton, CA or Las Vegas (which, BTW, it's the only one you're going to get there). You get the *** 3 ones in AZ and in CO and some good one in northern CA, but if you live in SOCAL like me, you're going to have 5 or 6 hours of driving before getting there.

I do NOT have the money for the dues!!!! My step daughter did a 180 on me after John Clayton Conn died on 4-26-21!

:( She deceptively moved ALL the money EVEN though she was NOT on the bank account or ANY documents of John's. Send her the bill since she has ALL the money & I, as a widow of Texas, got NOTHING!!!! I talked to a lawyer who can't do anything as Laurami Conn Kirby already MOVED the money! I have written & written & written you!!!!

This is the LAST time that I will be writing! I can't even get into the account as it is DISABLED!!!! Media Inquiries, PLEASE send this to Thousand Trails as I can't get through to it. Laurami Conn Kirby's address is: 707 S.

Owensville Street Franklin, TX 77856-****

I do NOT even have the RV as it was sold. Do NOT tell Laurami of our "conversation" as she has already lied to what she agreed to do in the hospital WHEN her dad was STILL ALIVE!!! I have ALREADY SUFFERED ENOUGH because of his death (The death certificate said that it was because of his smoking! He smoked 43 years!!!!!) and HER EVIL DEEDS!!!

Do NOT tell Laurami about this "conversation"!!!!!!!!!!!! She is evil!!!!!